If an order is time sensitive or needs gift wrapping, please contact us at firstname.lastname@example.org. We will do our best to accommodate your request.
All orders are processed within 1-3 business days.
Small items under $150 incur flat rate shipping fee of $10.
Small items over $150 are free shipping.
Large/Heavy items incur a flat rate shipping fee of $15 (NSW, QLD, VIC, ACT), $25 (All Other States).
Fragrance items incur a flat rate shipping fee of $15.
All international orders to New Zealand, UK and US are based off weight. For custom quotes, please send us a message via our contact page.
Customs and Import Fees:
International orders may be subject to import tax and custom duties. Sayers Home does not take responsibility for these costs. We recommend customers investigate their own country import duties prior to ordering.
Refunds and Returns (All Countries):
If an order is damaged or not in the expected condition, Sayers Home must be contacted within 3 business days of the orders arrival. Items need to be returned within 30 days from applying for refund. Return shipping cost is at the responsibility of the customer. A refund or credit can be issued providing the item and information meets the terms and conditions. If a refund is approved, the purchase price plus return shipping will be issued. Please note that any items purchased during a sale can not be refunded, but can be exchanged or credit. Perfume, Sunglasses and Jewellery are also not applicable to refunds, only applicable when item is received damaged.