If an order is time sensitive or needs gift wrapping, please contact at firstname.lastname@example.org. We will do our best to accommodate your request.
Australia & New Zealand
Free shipping on all orders within Australia. Excluding Perfume - $10 Shipping Fee due to dangerous goods. Orders will be processed within 4 business days. Delivery times are within 2-7 business days of shipment within Australia, and 10-15 business days of shipment to New Zealand.
Covid19 has caused pricing for shipping large items internationally to increase, because of this we have reduced our internationally shipping to small items only. If there is a large item (furniture or lighting) that you are interested in and live outside Australia, please send us a message via our contact page and we can custom quote.
International Orders (Rest of the World)
All other international orders are calculated depending on your shipping zone and weight of order. Orders can be expected within 2-3 weeks, depending on the region.
If you are overseas and would like a custom shipping quote, please email us via our contact page.
Customs & Import
International orders may be subject to import tax and custom duties. Sayers Home does not take responsibility for these costs. We recommend customers investigate their own country import duties prior to ordering.
If an order is damaged or not in the expected condition, Sayers Home must be contacted within 3 business days of the orders arrival. Return shipping cost is at the responsibility of the customer. A refund or credit can be issued providing the item and information meets the terms and conditions. If a refund is approved, the purchase price minus the original shipping cost will be issued. Please note that any items purchased during a sale can not be refunded. Perfume, Sunglasses and Jewellery are also not applicable to refunds.